STORE POLICY

Return and Refund Policy

Thanks for shopping at SecureCrayon Online Store. If you are not entirely satisfied with your purchase, we're here to help.

Returns: Digital Downloads cannot be returned. For all other purchases you have 7 days to return an item from the date you received it. To be eligible for a return, your item must be deemed faulty by SecureCrayon. Your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Privacy & Safety

SecureCrayon in Australia is committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act)

 

Payment Methods

Credit / Debit Cards

PAYPAL

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